All orders are shipped FREE in the USA. Free shipping is only available in the contiguous 48 U.S states, including Washington D.C.

As soon as we get your order, we start custom-making it. Average processing + transit times are below.

I takes 2-3 days processing time, and it takes 3-5 days transit time.

• Posters, photographs and art prints are rolled with thick paper to protect against dust before being packaged in corrugated triangular shipping containers. Currently we don't do flat shipping, but we've taken great care to choose the most protective method of handling and delivering your art.
• Framed items are covered securely and placed in adjustable corrugated inserts that lock the frame in position.

You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number.

Within 30 days of receiving your order, you can return any art purchased on AvellinoArt.com for a full refund. We will cover all shipping and handling costs for valid returns of art that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you. You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming. Your refund will be credited back to the original payment method you used to purchase your art. We will not refund you for returns received by us after 30 days from receipt of purchase. Any returns received by us outside of such 45-day window will be considered an “invalid return”. We may, in our sole discretion, re-deliver (at your sole cost and expense) or dispose of the art subject to an invalid return if not reclaimed by you within thirty (30) days from your invalid return.

Add the product(s) you wish to order in your shopping cart by clicking on the "Add to Cart" button located next to the product image. When you're ready to complete your order, click "Continue Checkout" from within your cart and follow the instructions.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and monthly payment plans online through ShopPay

To cancel an order that has not yet shipped, have your order number available and contact our Customer Support Team by LIVE CHAT or emailing support@avellinoart.com. We are unable to process cancellations for items that have already shipped. Please visit our  contact us for alternate options.

We are unable to add additional items to existing orders or substitute individual items. You will need to cancel your existing order and place a new one. Thanks for your patience!

Prior to shipping, we have only received a pending pre-authorization request from your financial institution. When we request an authorization for your purchase, your financial institution may place a hold on your account for the amount of that pre-authorization request. While your financial institution may place a hold on the pre-authorized amount, your account will only be charged for the actual transaction amount when the first item on the order is shipped. Any pending refunds will process when all items have shipped.

Most financial institutions will remove a pre-authorization hold from your account when the actual transaction amount is debited from your account or 3-5 business days after the pre-authorization request, whichever occurs sooner. Since policies vary between different financial institutions, we recommend that you contact your financial institution with any further questions about a pre-authorization. AvellinoArt.com will not release pre-authorization holds.

We strive for a high degree of image accuracy. However, in some cases, the visual representation may be approximate, or prints may vary. If you are not satisfied with the product you receive, you may return it within 30 days for a refund.

Art.com verifies the dimensions of all images on our site, but due to industry standards sizes can vary slightly up to (1½"). If you are not satisfied with the product you receive.